Account Management

Professional Marketplace Account Management

Dedicated e-commerce operational support for businesses selling on eBay, TikTok Shop, Amazon, Etsy and Vinted.

Upfront fee

£700

per platform, one time

Client share

70%

of agreed net profit

ZA Wholesale share

30%

of agreed net profit

One partner, multiple marketplaces

ZA Wholesale provides account management support for businesses that want experienced help with the operational workload of online marketplaces.

Depending on the agreed package, this can include research, listings, pricing, stock coordination, order management, fulfilment coordination, routine customer support and account performance monitoring.

Platforms we manage

  • eBay
  • TikTok Shop
  • Amazon
  • Etsy
  • Vinted

Commercial model

£700 per platform, charged once.

The upfront fee is charged separately for each selected marketplace. For example, eBay plus TikTok Shop comes to £1,400 upfront.

Ongoing profit share is 70% client and 30% ZA Wholesale.

What account management can include

  • Marketplace onboarding and operational setup support
  • Product research, demand and competition analysis
  • Commercial product selection and margin review
  • Professional listing creation and optimisation
  • Pricing and profitability monitoring
  • Inventory and stock coordination
  • Order-management support
  • Fulfilment coordination with the agreed warehouse or logistics process
  • Routine customer-service support where included in scope
  • Return and refund coordination
  • Account performance monitoring and operational recommendations
  • Growth recommendations across products, pricing and marketplace positioning

How the service works

  1. Choose your marketplace

    Select one or more accounts for management.

  2. Complete onboarding

    We review the business, account, products and objectives.

  3. Pay the upfront fee

    £700 is payable per selected platform before management begins.

  4. Management begins

    Our team starts delivering the agreed management scope.

  5. Performance is recorded

    Revenue and agreed direct operating costs are tracked.

  6. Net profit is shared

    70% of agreed net profit is allocated to the client and 30% to ZA Wholesale.

How net profit is calculated

Profit sharing is based on agreed net profit, not gross sales. The exact calculation method should be defined in the client agreement. Depending on the business arrangement, direct costs may include:

  • Product sourcing cost
  • Marketplace commissions and transaction fees
  • Advertising or promoted-listing fees
  • Courier and shipping-label charges
  • Warehousing and fulfilment charges
  • Refunds and returns
  • Other pre-approved direct selling expenses

Optional UK fulfilment

Clients using our account management service may also choose ZA Wholesale 3PL services for inventory receiving, storage, pick and pack, and dispatch. Account-management fees and fulfilment charges are separate unless specifically agreed in writing.

Marketplace risk and responsibility

eBay, TikTok Shop, Amazon, Etsy and Vinted are independent third-party marketplaces. They may request verification, restrict listings, hold payments, apply selling limits, suspend accounts or close accounts under their own policies.

ZA Wholesale cannot guarantee account approval, continued access, sales, revenue or profitability, and is not responsible for independent marketplace decisions where ZA Wholesale has acted within the agreed service scope. Clients must provide genuine, accurate and legally compliant business, identity, product and supplier information.

Client ownership

The marketplace account and underlying business remain owned by the client. ZA Wholesale acts as the appointed account-management service provider under the agreed contract.

Build your marketplace operation with experienced support

Start with one platform or expand across multiple sales channels.

£700 upfront per platform | 70% client / 30% ZA Wholesale

ZA Wholesale | ZA TRADERZ LTD | Company No. 16270891 | Unit 3, Micklehead Business Village, St Helens, WA9 4YU | zawholesale.co.uk

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