1. Order Handling Time
Orders are processed and prepared for shipment within 1–2 business days.
2. Delivery Time
Standard UK delivery takes approximately 2–5 business days, depending on your location and courier availability.
3. Tracking Information
A tracking number will be emailed to you as soon as your order has been shipped.
4. Shipping Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Seasonal demand
These delays are outside our control.
5. Incorrect Address
ZA Wholesale is not responsible for delays or lost packages caused by an incorrect address provided at checkout. Please double-check your details before placing an order.
6. Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact our support team for immediate assistance.
(Photos or videos may be requested to speed up the investigation.)
7. Shipping Fees
Shipping fees are displayed at checkout and are non-refundable.
Customer Support
ZA WHOLESALE
Unit-3 Micklehead Business Village, St Michaels Road, St Helens, WA9 4YU, United Kingdom
Email: info@zawholesale.com
Phone: +44 7477 989582